Explanatory Practice for Learning 2:0 Based on a Cumulative
Cumulative Analysis of the Value and Effort of ’23 Things’ Programs in
Libraries (2013) by Michael Stephens. Reference and User Serves Quarterly, Vol
53, No 2, p 129-39
longer a barrier to information as it used to be as
evidenced by two recent articles.
assess the awareness and use of library services by distance education students
and faculty staff members. They used the results as an indicator to make some
changes but the solutions also impacted on the entire scope of their services
and resources. The concept of Universal
Design (that design of products and environments be useable by all people) was
used in all the initiatives – which included implementation of a web scale
discovery tool to improve access to print and digital collections, redesign of
a database directory, electronic delivery of book chapters and journal
articles, the digitisation of local collections, enhanced chat services,
collaboration with instructional designers who undertook usability studies on
webpages and also created online tutorials, and last but not least improvements
in the marketing and promotion of library services.
benefits to all clients so ‘rather than
compartmentalizing distance patrons, it is important to focus on helping them
to have an experience that is as much like an on-campus patron as possible.’
professional development is recognised and programs such as ’23 Things’ are now
available to all. The original ’23
Things’ was launched in 2006 at the Public Library of Charlotte Mecklenburg
County, USA and since then there have been hundreds of adaptions to cater for
new areas of focus and technologies.
Michael Stephens has undertaken an analysis on the impact of this
multi-week, fully online self-directed program that has become a popular
professional development activity for librarians around the globe. The study is based on the exploration of the
impact and effect of the program on library staff in Australia and USA from
2009 to 2012.
also looked at how the model has been used for library patrons. Several libraries have adapted the program
for its clients to grow their digital literacy skills. One library developed their own program aimed
at helping parents explore and experience technology with their children. The State Library of Queensland offers a
version of the program called ‘Looking at 2.0” http://www.slq.qld.gov.au/services/learning/looking
for their customers. This program offers
13 topics, arranged into beginner, intermediate and advanced modules which are aimed to get
customers online and using web technologies.
confidence and ability to use technology in their profession and personal
lives’
to us all many of which are listed on the ALIA website or delivered to your
email account via the ALIA PDPostings service.
You are no longer remote in a digital world.
of Queensland Library and a member of the ALIA
Research Advisory Committee.
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